- Organizational health: minimal politics and confusion, high degree of morale and productivity, very low turnover among good employees.
- A leadership team is a small group of peopel collectively responsible for achieving a common objective for their organization.
- Inquiry vs. advocacy: inquiry happens when people ask questions to seek clarity about another person’s statement of advocacy.
- Leaders can raise the amount of healthy conflict by mining for it. They can unearth disagreement and gently demand that people come clean.
- People won’t commit until they can ask questions, provide input, and understand.
- Separate “core” from “aspirational” values.
- Thematic goals: singular, 3-12 months, qualitative, shared across the leadership team. Single most important thing.