- You build better relationships at work by being candid.
- Care about people, be honest and direct
- Don’t let things slide. If they aren’t hearing it, push it.
- Adapt across borders. In Japan, be “resilient”.
- Radical Candor, not honesty, which implies you know the truth already.
- People have superstar periods, rockstar periods, etc. Their performance and growth isn’t fixed, it’ll change over time.
- As a manager, don’t change too much too fast. It is disorienting.
- Involve your team in the process of change.
- Solicit and reward candid feedback. 1-1s with people, walk around and think time.